Samsung Galaxy Buds3 Pro Silicone Ear Caps Questions and User Feedback
The quality of the silicone ear caps on the Samsung Galaxy Buds3 Pro headphones has caused widespread concern among users. The first purchasers reported that the silicone ear caps were very easy to damage and would tear if they were not careful.
Official Reminder
Samsung's support page advises that the silicone ear caps can tear when handled with force, and suggests that users gently remove the headphones by flipping them over and not using their fingernails.
Other issues and responses
In addition to the issue with the silicone ear caps, users have also reported other workmanship issues. In light of these issues, Samsung has suspended pre-orders in the US, UK and Germany.
National Edition Shipping Information
The preordered Galaxy Buds3 Pro will start shipping on August 8, 2024, according to Samsung's country page.
This incident reflects users' high concern for product quality and durability, and shows the company's responsibility and efforts in responding to user feedback and improving its products.
