10 news, a number of netizens this evening on microblogging to reflect the Great Wall broadband disconnection. Some people said that the great wall broadband suddenly disconnected, call the customer service phone can not be reached. As far as the great wall broadband super talk is concerned, users in Shijiazhuang, Wuhan, Xi'an, Chengdu and other places reflect the great wall broadband disconnection.
According to news reports, a Great Wall Broadband user said that his home broadband was indeed unavailable around 5:50 p.m. A Great Wall Broadband Changsha-related outlet told the user that it was undergoing repairs due to a related failure in Beijing.
In response to this situation, the Great Wall Broadband customer service staff in Beijing responded that the company did not run away and is still operating normally. The cause of the incident was the failure of the backbone fiber optic cable supplied by a third-party company, which was repaired at around 7 p.m. and is now back to normal.
